Privacy Policy
Privacy Policy
Effective Date: January 2025
At My Local Exchange, accessible via https://www.mylocalexchange.co.uk, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
1.1 Personal Information: When you use our services, we may collect personal information, including your name, email address, phone number, postal address, and payment details.
1.2 Non-Personal Information: We may collect non-identifiable information such as your IP address, browser type, and browsing behaviour on our Website.
2. How We Use Your Information
2.1 To provide, operate, and improve our services.
2.2 To process your transactions, including currency exchanges, money transfers, and courier services.
2.3 To communicate with you about your orders, inquiries, or promotional offers.
2.4 To comply with legal and regulatory obligations.
3. Sharing Your Information
3.1 We do not sell or rent your personal information to third parties.
3.2 We may share your information with:
Trusted service providers involved in delivering our services (e.g., courier and payment processing partners).
Legal authorities if required to comply with laws or regulations.
4. Data Security
4.1 We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, or alteration.
4.2 While we strive to protect your data, no method of transmission over the internet is 100% secure. Use the Website at your own risk.
5. Your Rights
5.1 You have the right to:
Access the personal data we hold about you.
Request corrections to your personal data.
Request the deletion of your personal data, subject to legal requirements.
5.2 To exercise your rights, please contact us at hello@mylocalexchange.co.uk.
6. Cookies
6.1 Our Website uses cookies to enhance your browsing experience. By using our Website, you consent to the use of cookies as described in our Cookie Policy.
7. Links to Third-Party Sites
7.1 Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Updates to the Privacy Policy
8.1 We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
Contact Us
If you have any questions about our Terms and Conditions or Privacy Policy, please contact us:
Email: hello@mylocalexchange.co.uk
Phone: 01902 500456
Thank you for using My Local Exchange!